Shopping Basics
Canada – We offer Flat Rate Shipping in Canada.
- $15 Standard 5-7 day shipping
- $25 Expedited 2-5 day shipping
- Priority 1-2 day shipping based on location
United States – Rates based on Location
- Standard 5-7 day shipping
- Expedited 2-3 day shipping
- Priority 1-2 day shipping
United Kingdom – Rates based on Location
- Standard 11-20 day shipping
- Expedited 6-10 day shipping
- Priority 2 day shipping
Days refer to business days
Actual delivery times may vary
Please note that as all items are made to order, we currently cannot accept returns.
If your package is lost in transit, we will sort it out and you will not be left without either a replacement or a refund. However, we cannot be held responsible for packages once proof of delivery has been obtained.
Please note that items may differ slightly in person than in the pictures. To reduce fabric wastage we have chosen not to use placement print meaning that each dress will be different. We are aiming to be as sustainable as possible.
We currently only ship to Canada, the United States and the UK. we are looking forward to offering international worldwide shipping shortly! Flat Rate Shipping is available in Canada
Currently a one woman team based in Winnipeg, Canada <3
Thats right sis! You’re always talking to me, Nneka, the owner, designer, seamstress, photographer, creative director, & customer service rep!Â
An NTBGIRL really believes she can do it all LOL!
Payments
We accept payment via Paypal or Credit Card.
Yes we do!
Our pieces are currently tax exempt.
Shipping & Returns
Please note that as all items are made to order, we currently cannot accept returns.
You can amend / add to your order within the first 24 hours of placing the order so you do not have to pay a duplicate shipping fee. Please contact help@nnekathebrand.com for further assistance.
Please contact help@nnekathebrand.com
